Medicare Phone Numbers, IVR Instructions, Appeal Forms & Appeal Status
In medical billing and revenue cycle management, contacting Medicare Administrative Contractors (MACs) is often required for claim inquiries, appeal submissions, and checking appeal status.
Each contractor handles specific states and provides IVR support, customer service numbers, and appeal-related resources.
Below is a simple list of Medicare contractors, the states they cover, and their contact details.
1) Noridian Healthcare Solutions
I) The services are available for Alaska, Arizona, Idaho, Montana, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.
IVR / Customer Service Representative Phone#:
1-877-908-8431
Appeal Forms
II) The services are available for California, Hawaii, Nevada, American Samoa, Guam, and Northern Mariana Islands.
IVR / Customer Service Representative Phone#:
1-855-609-9960
Appeal Forms
2) Medicare FL / First Coast Service Options Inc
The services are available for Florida, Puerto Rico, and the US Virgin Islands.
IVR Phone#:
1-877-847-4992
Customer Service Representative Phone#:
1-866-454-9007
IVR Guide
Appeal Forms
3) Novitas Solutions
I) The services are available for Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas, Indian Health, and Veteran Affairs providers.
IVR / Customer Service Representative Phone#:
1-855-252-8782
IVR Guide
Appeal Forms
Appeal Status
II) The services are available for Pennsylvania, New Jersey, Maryland, District of Columbia, and Delaware.
IVR / Customer Service Representative Phone#:
1-877-235-8073
IVR Guide
Appeal Forms
Appeal Status
4) Palmetto GBA
I) The services are available for Virginia, South Carolina, North Carolina, and West Virginia.
IVR / Customer Service Representative Phone#:
1-855-696-0705
IVR Guide
Appeal Forms
Redetermination Status
II) The services are available for Alabama, Georgia, and Tennessee.
IVR / Customer Service Representative Phone#:
1-877-567-7271
Appeal Forms
Redetermination Status
5) CGS Administrators, LLC
The services are available for Kentucky and Ohio.
IVR Phone#:
1-866-290-4036
Customer Service Representative Phone#:
1-866-276-9558
IVR Guide
Appeal Forms
6) Wisconsin Physicians Service Insurance Corporation
I) The services are available for Iowa, Kansas, Missouri, and Nebraska.
IVR / Customer Service Representative Phone#:
1-866-518-3285
Appeal Forms
II) The services are available for Indiana and Michigan.
IVR / Customer Service Representative Phone#:
1-866-234-7331
Appeal Forms
7) National Government Services (NGS)
I) The services are available for Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, and Vermont.
IVR Phone#:
1-877-869-6504
Customer Service Representative Phone#:
1-866-837-0241
IVR Guide
Appeal Forms
II) The services are available for Illinois, Minnesota, and Wisconsin.
IVR / Customer Service Representative Phone#:
1-877-908-9499 / 1-866-234-7340
IVR Guide
Appeal Forms
8) Palmetto Railroad Medicare
The services are available for all states.
IVR Phone#:
1-877-288-7600
Customer Service Representative Phone#:
1-888-355-9165
IVR Guide
Appeal Forms
Redetermination Status
